Medical consent information
What to understand before telehealth care.
This page explains the expected benefits, limits, and risks of telehealth in plain language. The applicable clinical consent must still be presented and accepted before care begins.
Last updated September 2, 2026
Not for emergencies
WeightMed does not provide emergency care. Call 911 or seek immediate in-person care for a medical emergency, severe allergic reaction, chest pain, difficulty breathing, fainting, or rapidly worsening symptoms.
How care may be delivered
Telehealth may include an online health history, secure messaging, video or audio communication when required, provider review, electronic prescribing, and pharmacy coordination. The available method can depend on your state and clinical needs.
Expected benefits
Telehealth can improve access to a licensed clinician, reduce travel, support timely follow-up, and allow health information to be reviewed remotely. These benefits are possible, not guaranteed.
Limits, risks, and alternatives
A remote assessment cannot replace every in-person examination, test, or urgent evaluation. A provider may request more information, require laboratory work or in-person care, or decline to prescribe. Technical failure, incomplete records, misunderstood information, or delayed communication may affect a remote evaluation. You may seek in-person care instead.
Your participation and choices
Give complete information about diagnoses, allergies, medications, pregnancy status when relevant, and other clinicians involved in your care. Ask questions before agreeing to a plan. You may withhold or withdraw consent to telehealth, although doing so may mean that online care cannot continue.
Technology, records, and privacy
Telehealth uses electronic systems that can fail or be interrupted. Use a private location and a device you control. Clinical information submitted after registration is handled under the notices presented in the patient account. You may have rights to inspect, obtain, and ask to correct records under applicable law and the provider's privacy practices.
Medication and pharmacy information
If treatment is offered, review the medication, formulation, pharmacy, instructions, risks, price, and plan terms before authorizing payment or starting treatment. Ask the care team about anything you do not understand.
Financial and shipping authorization
Before authorizing payment, review the recurring price, billing frequency, included services, cancellation terms, refund terms, and shipping details. If medication is prescribed, you authorize the prescription and necessary information to be sent to the identified pharmacy for fulfillment. A pharmacy may contact you if more information is needed.
No promise of treatment or results
A provider may determine that telehealth treatment, a particular medication, or prescription care is not appropriate. No prescription, delivery date, side-effect profile, or weight-loss result is guaranteed.
Consent is collected later
The applicable telehealth consent must be shown and accepted in the account flow before clinical services begin. You can stop the public assessment without consenting to care.